Introduction
rito.repair ("we", "our", or "the platform") is committed to protecting your privacy. This policy describes what information we collect, how we use it, and your rights regarding your data when you use our repair marketplace.
Information we collect
We collect information you provide when you register, post repair requests, respond to requests, or contact us. This may include your name, email address, username, profile details, repair request and response content, and any messages you send through the platform. We also collect technical data such as IP address and browser type for security and operation of the service.
How we use your information
We use your information to operate the marketplace (e.g. displaying your requests and profile to other users), to communicate with you, to improve our services, and to comply with legal obligations. We do not sell your personal information to third parties.
Data sharing
Information you post (e.g. repair requests, profile) is visible to other logged-in users as needed for the marketplace to function. We may share data with service providers who help us run the platform (e.g. hosting, analytics) under strict confidentiality and data-processing agreements.
Security
We use industry-standard measures to protect your data, including encryption in transit and secure storage. No system is completely secure; we encourage you to use a strong password and to avoid sharing sensitive payment or identity details in public descriptions.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. You can update your profile and account settings in the app. For other requests, please contact us.
Changes
We may update this privacy policy from time to time. We will post the updated version on this page and indicate the last updated date. Continued use of the platform after changes constitutes acceptance of the revised policy.
Contact
For privacy-related questions or requests, please use our contact page.